Privacy Policy

1. Introduction

At Parcel EXP, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

We collect several types of information from and about users of our Service, including:

• Personal Data: We collect information that can be used to identify you, such as your name, email address, and contact information when you register for an account.
• Tracking Information: When you use our tracking service, we collect the tracking numbers you enter and associate them with your account.
• Payment Information: For paid subscriptions, we collect payment details necessary to process your payment.
• Usage Data: We automatically collect information about how you interact with our Service, including your IP address, browser type, pages viewed, and time spent on the Service.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our Service and hold certain information.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Service
• Process and complete transactions
• Send you tracking updates and service-related information
• Respond to your inquiries and fulfill your requests
• Send you technical notices, updates, security alerts, and administrative messages
• Personalize your experience on our Service
• Analyze usage patterns and trends to improve our Service
• Protect against, identify, and prevent fraud and other illegal activity

4. Disclosure of Your Information

We may disclose information that we collect from you in the following circumstances:

• Service Providers: We may share your information with third-party vendors, service providers, and other third parties who perform services on our behalf.
• Shipping Carriers: To provide tracking services, we may share tracking numbers with the relevant shipping carriers.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Protection of Rights: We may disclose your information to protect the rights, property, or safety of Parcel EXP, our users, or others.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

You are responsible for maintaining the secrecy of any password or account information and for controlling access to your email communications.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

If you wish to delete your account, you may do so at any time, and your data will be deleted according to our data retention policy.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

• The right to access and receive a copy of your personal information
• The right to rectify or update your personal information
• The right to erase or restrict processing of your personal information
• The right to object to the processing of your personal information
• The right to data portability
• The right to withdraw consent at any time

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.